Privacy Policy

Last updated: 29/12/2025

Host The Magic (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, enquire about our services, or book with us.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Host The Magic is a UK-based entertainment service providing magician and wedding hosting services.

If you have any questions about this policy or how your data is handled, you can contact us at:
Email: ashley@hostthemagic.com

2. What Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Event details (such as date, location, type of event)

  • Enquiry or message content

  • Marketing preferences

  • Technical data such as IP address, browser type, and device information

  • Website usage data (via cookies and analytics tools)

3. How We Collect Your Data

We collect personal data through the following methods:

  • Website contact forms

  • Booking and enquiry forms via Bookd (our booking system and CRM)

  • Meta (Facebook and Instagram) lead forms

  • Email enquiries

  • Phone, SMS, or WhatsApp enquiries

  • Automated tracking via cookies, Meta Pixel, Google Analytics, and Google Ads

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide information about our services

  • Manage bookings, availability, and client communication

  • Deliver our services at your event

  • Send booking confirmations, reminders, and follow-ups

  • Send marketing communications where you have opted in

  • Improve our website, advertising, and customer experience

  • Measure and optimise advertising performance

5. Marketing Communications

When you enquire or book with Host The Magic, you will be opted in to receive marketing communications, such as availability updates, offers, or service information.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any email, or

  • Contacting us directly using the details above

Opting out of marketing will not affect essential service-related communications.

6. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – where you have opted in to marketing communications

  • Contract – where data is required to provide our services or manage a booking

  • Legitimate interests – to operate, improve, and market our business in a reasonable way

  • Legal obligation – where required to comply with UK law

7. Third-Party Services & Data Sharing

We may share your data with trusted third-party services strictly where necessary, including:

  • Bookd – booking system and CRM

  • Meta (Facebook & Instagram) – advertising and lead forms

  • Google Analytics – website performance tracking

  • Google Ads – advertising and conversion tracking

  • Zapier – automation between systems

  • Email provider (e.g. Gmail) – communication and record keeping

These providers only process data on our instructions and are required to comply with data protection regulations.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyse website traffic and behaviour

  • Measure advertising effectiveness

  • Improve user experience

This includes cookies from Google Analytics, Google Ads, and Meta Pixel.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

9. Data Storage & Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, accounting, or reporting obligations

  • Maintain business records and marketing activity

When data is no longer required, it is securely deleted or anonymised.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

  • Request data portability

To exercise any of these rights, please contact us using the details above.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Access to personal data is limited to those who need it for legitimate business purposes.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices.

The most current version will always be available on our website.

13. Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ashley@hostthemagic.com.